Privacy Policy

Information We Collect

At lyseraquint, we collect various types of information to provide you with our budget prioritization services. This includes personal information you provide directly, technical data from your interactions with our platform, and financial information necessary for our services.

• Personal identification details including name, email address, and contact information
• Financial data such as income, expenses, and budget categories you choose to share
• Technical information including IP addresses, browser types, and device characteristics
• Usage patterns and preferences within our platform
• Communication records when you contact our support team

How We Use Your Information

Your information helps us deliver personalized budget prioritization tools and improve our services. We process data to understand your financial goals and provide relevant recommendations.

Data Sharing and Third Parties

lyseraquint operates under strict data sharing principles. We never sell your personal information to third parties. However, certain trusted service providers assist us in delivering our services.

Your Rights Under Australian Law

As an Australian-based service, we comply with the Privacy Act 1988 and Australian Privacy Principles. You have specific rights regarding your personal information that we take seriously.

• Right to access your personal information and know how it's being used
• Right to correct inaccurate or outdated information in your account
• Right to request deletion of your data when it's no longer needed
• Right to withdraw consent for data processing activities
• Right to receive your data in a portable format
• Right to lodge complaints with the Australian Information Commissioner

Data Security and Protection

We implement multiple layers of security to protect your financial and personal information. Our security measures are regularly reviewed and updated to address emerging threats.

Data Retention and Deletion

We retain your information only as long as necessary to provide services or as required by Australian law. Different types of data have different retention periods based on their purpose and legal requirements.

• Active account data is retained while your account remains active plus 12 months
• Financial transaction records are kept for 7 years as required by Australian tax law
• Communication logs are retained for 2 years for quality assurance purposes
• Technical logs and usage data are automatically purged after 18 months
• Marketing preferences are retained until you unsubscribe or request deletion

When data reaches its retention limit or you request deletion, we use secure deletion methods to ensure information cannot be recovered. Some data may be retained in anonymized form for statistical analysis.

Cookies and Tracking Technologies

lyseraquint uses cookies and similar technologies to enhance your experience and understand how our platform is used. You can control cookie settings through your browser preferences.

International Data Transfers

While lyseraquint operates primarily within Australia, some of our service providers may process data outside Australia. When international transfers occur, we ensure appropriate safeguards are in place.

All international data transfers comply with Australian Privacy Principles and include contractual protections equivalent to Australian privacy standards. We regularly review our service providers to ensure ongoing compliance with privacy requirements.

Updates to This Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When significant changes occur, we'll notify you via email or through prominent notices on our platform.

Minor updates may be posted without direct notification, but we encourage you to review this policy regularly. The "Last Updated" date at the top of this page indicates when changes were last made.